Here’s what our customers have to say about the Springtail M-PAC system:
"Just wanted to let you know that I received the package today and it's in tip top shape. I sincerely appreciate your quick response to my initial concern and your prompt handling of it. The customer service you provide surpasses the high quality of your products! So many vendors miss the boat on the customer service aspect of business and lose existing customers or miss an opportunity to grow their base. You certainly know how to run a business.
I'm looking forward to getting the rear door rack installed and loading it with gear! I've already shown the side rack off to some of my Jeep buddies and have directed them to your site. Hopefully, that will turn into more sales for you.
I bought my FJ in November 2010 and the MPAC was at the top of my list of mods--I thank you for providing a superior storage solution--by this weekend, my cargo area will be cleaned up :)"
From a review from www.expeditionr.com
"Among their offerings, Springtail offers an expansive aluminum MPAC rack for the FJ’s rear door as well as a heavy-duty steel rack for the driver’s side rear cargo area. The rear door rack is designed to span the width of the door, but only covers the top half of the door in a standard configuration. This leaves enough space below the primary rack to mount a secondary rack, effectively doubling the available space for accessories. The heavy-duty side rack mounts using the existing mounting holes left after removing the stock mounting brackets. The side rack can be mounted on either the driver or passenger side but may require some tweaking to the mounts if the passenger side is selected.
The pouches I ordered, like the racks themselves, are very sturdy and mount quickly and easily using heavy-duty nylon strips with snaps. Springtail also offers pouches with velcro rip-away-style mounting straps to make the process of removing the pouch that much easier. This is especially handy for equipment that needs to be readily-accessible, like a first-aid kit. At the time I placed my order, Springtail was offering a complete FJ package that included (1) rear door rack, (1) heavy-duty side rack, and a large assortment of different pouch styles. All mounting hardware was included as advertised and the quality of the racks was top-notch. It only took a few days after I placed my order for the parts to arrive and I had both racks and a variety of pouches securely mounted shortly thereafter. I’ve included some photos of the rear rack and pouches below for anyone who may be interested."
"I installed my Jeep JK AT Straddle last weekend. The thing rocks! It's solid, looks great, and already has MOLLE bags full of gear. I'm mounting my CB to the passenger side when the weather gets nicer. If anyone is thinking about buying this rack, DO IT. Great customer service, and a great product."
“I just have to chime in and say what an excellent display of vendor / customer service this thread is (and all the other linked threads with more info) I am usually a little worried when purchasing from a small vender via the web but this thread and the supporting threads with comments from those who have received and installed the unit is just AWESOME! reps to Hindsight and I just sent a PM and will get my Pay Pal stuff together shortly for the order, thanks!!!”
“I had the MPAC mounted and used it CONSTANTLY. With everything readily available, I didn't have to unpack to get at the items I used most often. I have done expeditions without the MPAC but wouldn't want to do it again. It made a real difference.”
"It only took 15 minutes to install the M-PAC system on my Jeep TJ. I use the system almost everytime I go 4-wheeling, it is very convenient to have everything I need swing out on the door. The bags hold a tremendous amount of stuff"!
“Overall, I'm very pleased with the product and it greatly increases any storage area given by the wimpy OEM nets. This product is a great reason to be a part of this forum. Excellent idea, great tips on install which increases the love affair that I have with this vehicle. Thanks”
“I spent a few hours on Sunday installing the system. I LOVE IT. Actually, it only took about an hour total to install all of it, but the other hour was deciding what to put in all of those bags.”
“This is truly a great product and very easy to install can hardly wait for the side rack to be produced.”
“This is a great well designed product that delivers exactly what it promises.”
I was putting some stuff into the back of the FJ yesterday afternoon, after installing my MPAC and a very attractive lady walked by and, admiring my mod, said, "hey, nice package."
“In hand and can't wait to mount up! The Doc is great to work with and the product has been well thought out and is very well sewn. Packaging/shipping is just right and now I must get to work on the mounting.”
“After finishing the install I have full confidence in the weight it will hold, you'd have to actively try to overload the bags and then hit some severe bumps to cause enough damage to really damage the door panel.
"Overall I am would say I am very pleased with how it turned out. Item was shipped very quickly and everything needed was included, and the instructions were very clear and had a pic or two. Thumbs up!”
Installed the M-PAC/Springtail rack and we are EXTREMELY pleased with it. Everything looks professionally installed and is organized. "
"
" Installed the M-Pac rack today, very easy install. I'm very impressed with the quality of this product."